Career as a flight attendant

Because most people travel by plane these days, the importance of a flight attendant’s responsibility cannot be overlooked. With an increasing amount of security concerns that can occur on a plane, flight attendants’ role have evolved from an air hostess and customer service representative to a safety officer, one who ensures everyone on board arrives to the destination unharmed. Regardless of how long a flight is, once the plane is on the air, passengers place their lives in the hands of the flight crew.
Is air travel second nature to you? Are you known as the caretaker or the mother hen amongst your friends? Do you enjoy meeting new people on flights? Can you think and problem solve on your feet? If any of these qualities apply to you, then you should consider a career as a flight attendant.
According to US Department of Labor’s Bureau of Labor Statistics, the career prospects for flight attendants are a bit slim, at a decline of seven percent from 2012 – 2022.1 This is largely due to the airlines’ numerous operational cuts in the past few years as a result of increasing fuel prices. In order to increase the competitive advantage of candidates, it is advisable for students to pursue an undergraduate degree.
A day in the life of a flight attendant is far from ordinary for a number of reasons. One, flight attendants do not work office hours. Depending on the airline and scheduled routes, they may fly domestically between states or internationally across continents. However, due to safety concerns and employment regulations, flight attendants only work a few days a week and if they are scheduled on long haul flights, they are required to stay at a hotel overnight until their next scheduled shift. Two, they don’t always get the same customers on every flight. From infants to students to business people, flight attendants work with a variety of people. Three, they are required to manage and resolve issues quickly and on their feet. These issues can range from minor requests for special meals at the last minute to major problems that can affect security on the airplane. While flight attendants have received training to handle these situations, they have to be able to do so on the job without hesitation.
While a formal education is not necessary for a job as a flight attendant, employers have requirements to which candidates must adhere. First, all flight attendants must be over 18 years of age. Two, because some international travel may be required, candidates must hold a valid passport. Three, due to the security concerns related to air travel recently, all flight attendants must pass a background check before they can be hired. Four, candidates must have experience in customer service.
If you are someone who is great at customer service and loves traveling, a career as a flight attendant may be ideal for you. However, unlike what you see on the television, a flight attendant’s job is anything but glamorous. For more information on the career path of a flight attendant, please contact your high school counselor.
Reference:
1. Flight Attendants. US Bureau of Labor Statistics. US Department of Labor. http://www.bls.gov/ooh/transportation-and-material-moving/flight-attendants.htm

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