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How to Become a Customer Service Representative?

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What is a customer representative? Customer service representatives are workers who customers contact when they wish to speak to a company or business. They are responsible for taking care of customer inquiries, concerns, issues, or general questions and work toward

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What Skills Should a Customer Service Rep Have? (Part 2)

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Customer service representatives need to have certain skills in order to be successful in their career. Certain skills such as patience, communication skills, and troubleshooting were discussed in the previous article. This article however will be a continuation of what

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What Skills Should a Customer Service Rep Have? (Part 1)

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In order to be a successful customer service rep, you will need to possess certain skills. Not only are these skills helpful for you, they will help eliminate potential disasters and severed relations with once loyal customers. Some people are

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