Educational requirements of a flight attendant

Even though most airlines require only a high school diploma for flight attendant positions, because this industry is highly competitive, employers are starting to look for candidates with an undergraduate education as part of the hiring requirements.
While there are no specific program that will provide you with hands-on training similar to a flight attendant’s role, it is recommended that students take a program in hospitality or travel management to better understand the industry. These programs can be a four year degree at a university or a two year diploma at a junior college. Here are some of the typical courses which students will take in a hospitality program1:
• Introduction to Hospitality Management: Students will have the opportunity to learn about the hospitality industry at a very high level. In addition, they will learn about industry trends, issues and challenges and how companies are providing a memorable experience for customers.
• Hospitality Safety and Sanitation: These courses are especially important if employees are handling food and serving food to customers on a regular basis. In addition to safety around food and working environment, students will be required to take an examination that will provide them with a certificate on food handling safety.
• Global Tourism Management: Students will have the opportunity to learn about some of the global operations that exists in the area of tourism and hospitality. They will learn about how consumer behavior led companies to design an engaging experience for customers, how their cultural background affects their tourism habits and the latest trends on global tourism based on industry best practices.
• Hospitality Law: Students will learn about certain laws that protect hospitality companies as well as the rights of the customer in situations involving tourism and hospitality.
• Introduction to Wine, Beer and Spirits: These courses are designed to give an overview about the different types of alcoholic beverages served in hospitality facilities.
On the other hand, students who may want more specific training can take flight attendant programs designed for people who want to land a job as such. These are usually offered by private colleges that may or may not be accredited. In these programs, students learn specific topics such as the introduction to the history of cabin crew, different types of airplanes and the role of the cabin crew in each model, customer service as well as emergency and safety training. Please note that these courses serve as guidelines, there is a chance that you may not be hired even though you took this program.
For more information on flight attendant training, please contact your local college or your high school counselor.
1. Hospitality Management. Iowa State University.

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