Sometimes it’s helpful, when trying to decide what your major should be in college, to see examples of actual classes you might take during your studies. Below are listed a few examples of classes and the topics you will cover as part of a degree in computer IT. Keep in mind, however, that this is just to give you an idea of topics and courses, and is by no means a reflection of the actual classes, organization of classes, or subjects you will be expected to learn as part of your degree program.
Hardware and Software Support
In a class of this type, you will learn about the basic hardware that goes into making a personal computer. This includes installation, interactions with software, and other components of operation. You’ll learn how to identify different components how to perform installations and configurations, and how to go through diagnostics and repair processes. You’ll also study the memory system and how to perform maintenance to prevent problems. By the end of the class, you should know how to maintain and upgrade software and fix any non-functioning computers.
Technical Support Functions
This class is sometimes broken up into two parts, with a second, more “advanced” version. At the beginning you will be introduced to a number of instructional and diagnostic tools that you can use to evaluate and analyze technologies in technical support. You will learn both management and support techniques, as well as study how to determine what the best technology is to fix actual problems related to tech support. In advanced classes you might also learn about deployment methods for technologies.
Systems Analysis and Design
In this class you will learn about methodologies (both established and still evolving) for the development, design, and analysis of different information systems. You will study system characteristics as well as prototyping and life cycle phases in system development. Topics might also include managing projects and CASE/OOM tools. The goal is that by the end of the class you should know how to analyze an issue and then, using a variety of techniques and tools, come up with a viable solution to implement.
In a class like this, you will study a variety of topics related to computer graphics and likely get hands-on experience using a presentation package. You might start out learning about terminology and how to effectively use charts, and then move on to learning about design and layout, as well as how to integrate different hardware components. You will have to exercise your artistic muscle as you are trained in ho to enhance graphics through the use of audio, video, and text. You might have a final project that involves utilizing all your skills to create an effective presentation that demonstrates all your gained knowledge.
Network and System Support
When learning about network and system support, you will be instructed in such topics as how to troubleshoot cards and cables for network adapters, network printing, and system installation and training. You will get hands-on experience using tools to provide support, and may also be assigned a final project to demonstrate your knowledge, including exercises in user training. You might also learn about network storage devices and DOS workstations, and should end the class with a knowledge of how to research, diagnose, and solve network and system problems.